Privacy Policy for The Rose and Crown
Effective Date: 3rd February 2025
At The Rose and Crown (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our pub, website, or engage with our services. Please read this policy carefully. By visiting our pub or using our services, you consent to the practices outlined here.
1. Information We Collect
We may collect the following types of information from our patrons:
Personal Information:
- Name
- Contact information (phone number, email, address)
Non-Personal Information:
- Browser and device information when using our website
- Usage data, such as page visits and time spent on our site
- Preferences for dining or events (if provided voluntarily)
CCTV Surveillance:
- For security purposes, our premises are monitored by CCTV. Footage is retained for two weeks.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To manage table reservations, event sign-ups, room bookings, and customer service.
- Security: To maintain the safety and security of our premises and patrons.
- Compliance: To comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information. We do not share your information with external service providers.
4. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or for legitimate business purposes. CCTV footage is retained for two weeks unless required for security investigations.
5. Your Privacy Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of any future marketing communications.
To exercise these rights, please contact us at hello@theroseandcrowntrent.co.uk.
6. Security Measures
We implement reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.
7. Children’s Privacy
We do not knowingly collect information from individuals under the legal drinking age. Additionally, we do not host family events or collect information about minors accompanying adults.
8. Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or at our premises.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
The Rose and Crown
Trent, Sherborne, Dorset, DT9 4SL
Phone: 07935 850776
Email: hello@theroseandcrowntrent.co.uk
Website: www.theroseandcrowntrent.co.uk
This Privacy Policy is designed to help you understand your rights and our practices regarding your personal information at The Rose and Crown. Thank you for being our valued patron.